See how the work happens

Every tool. A clear automation.

Explore the trigger, decisions, review points and result behind Souveno’s tools and business workflows.

Interactive walkthroughs use illustrative data. They do not connect to your systems, send messages or execute business actions. Live automation requires configured integrations and permissions.

Automation example

Communication AI

Trigger: A customer emails a request for 100 units.

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  1. Receive the enquiry
  2. Extract product, quantity and delivery request
  3. Flag missing details for review
  4. Create a structured sales task

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Automation example

Workflow AI

Trigger: A purchase request requires manager approval.

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  1. Read the purchase request
  2. Check the configured budget rule
  3. Wait for manager approval
  4. Record the approved next action

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Automation example

Vision AI

Trigger: A truck enters a configured loading zone.

View the workflow
  1. Detect the zone-entry event
  2. Create an arrival timestamp
  3. Associate the event with a loading task
  4. Prepare a turnaround report

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Automation example

Quotation automation

Trigger: A client requests a quotation on WhatsApp.

View the workflow
  1. Receive the client’s WhatsApp quotation request
  2. Extract the request and apply configured product and pricing rules
  3. Generate the branded quotation PDF
  4. Reply automatically to the client on WhatsApp with the PDF

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Automation example

Procurement automation

Trigger: An operations team requests new supplies.

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  1. Structure the requirement
  2. Identify eligible vendors
  3. Prepare requests for quotation
  4. Compare responses for buyer approval

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Automation example

Collections automation

Trigger: An invoice reaches its follow-up date.

View the workflow
  1. Check the invoice status
  2. Check whether payment has arrived
  3. Draft a reminder for review
  4. Schedule the next follow-up

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Automation example

Customer support automation

Trigger: A customer asks for an order update.

View the workflow
  1. Identify the customer and order
  2. Read the available order status
  3. Draft a contextual response
  4. Escalate missing or conflicting information

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Automation example

Dispatch automation

Trigger: An approved order is ready for dispatch.

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  1. Check fulfilment readiness
  2. Create the dispatch task
  3. Collect tracking information
  4. Prepare the customer update

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Automation example

CRM updates

Trigger: A qualified enquiry arrives through a web form.

View the workflow
  1. Read the enquiry
  2. Check for an existing contact
  3. Prepare contact and opportunity updates
  4. Record the next follow-up

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Automation example

ERP updates

Trigger: A reviewed order needs to reach the ERP.

View the workflow
  1. Validate required order fields
  2. Match the product records
  3. Request approval for the write
  4. Record the integration result

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Automation example

Document intelligence

Trigger: A supplier invoice arrives as a PDF.

View the workflow
  1. Extract invoice fields
  2. Match the purchase-order reference
  3. Flag discrepancies for review
  4. Prepare the approved record

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Automation example

Growth Engine

Trigger: An account has not reordered within its usual cycle.

View the workflow
  1. Review authorised account history
  2. Identify a possible follow-up opportunity
  3. Draft a suggested next action
  4. Ask the account owner to review

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Automation example

Custom AI

Trigger: A business describes a recurring manual process.

View the workflow
  1. Capture the trigger and desired result
  2. Map the systems and approval rules
  3. Design a controlled pilot
  4. Measure the pilot before expanding

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